The Ordering Process
Since custom built equipment is built to your requiremnets it is not just a matter of taking it down from the shelf and sending it out to you. You will need to determine exactly what features you want and place this order prior to your item being built. The page you are viewing has a form which allows you to select the options you choose. When you have selected them simply hit "SUBMIT REQUEST FOR QUOTE"
Your order will be reviewed and you will receive an e-mail back that will provide a price, warranty period, and completion date for your order. (NOTE: If there are any problems with your order these will be outlined and you will be asked to resubmit.)
Once you receive your Quote, you will have 14 days to submit the required deposit (Certified Check or Money Order. Sorry, due to restrictions on this type of transaction, Paypal is not accepted.). The ordered components will be assembled and ready for shipment by the completion date. At this time you will receive a notice that your shipment is ready and final payment is required. Once final payment is received, the order will ship. Product warranty begins on the date of shipment. (Terms as stated in Quote)
What if I change my mind after I send the deposit?
Because production of your order begins as soon as the deposit is received, there are No Refunds on any order once placed. The only exception to this would be if circumstances on the production side would prevent filling your order by the completion date specified. Should that occur you will receive a notification and be given the option of either a refund or extending the completion date.
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